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Designing Agentive Technology: AI That Works for People (English Edition) Kindle-editie
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I read the entire book on a cross-country flight. I couldn't put it down (or stop taking notes). This excellent work by Chris Noessel should be required reading for any serious business professional, product manager, content strategist, and engineer on the planet.
Let's move away from solutions that help us do work and toward solutions that do work for us!
It explains everything so very well. The book knows how to entertain you, how to explain concepts that you may not be familiar with, provides examples for you to follow along. You get to grasp how the design of software that is AT is built, is tested and then launched.
The book, of course, also addresses a very important question when it comes to AI. How will this affect us, good and bad? How dependent will we become of it? Will we use our skills because of their assistance? Will they replace us?
I learned so much from this book, and it would totally be a book I recommend to anyone who is interested in AI, specially in Agentive Technology when it comes to designing or just learning of it. Definitely worth a read. It is a magnificent book.
What struck me most about ‘Designing Agentive Technology’ was the originality of thought in its very conception and approach. Chris Noessel’s aim, “not only arrogant but also damned difficult” is to change the perception of technology from “a collection of tools or gadgets” to “an evolutionary flow around human problems.” In this case, his focus is on a variety of tools/gadgets/solutions coalescing around our desire to delegate tasks to technology, an area gaining remarkable salience with the rise of A.I.
Instead of tackling a subject as nebulous, expansive, and hype-worn as Designing for A.I., Noessel establishes the case for a different lens, a subcategory of A.I. he calls “agentive,” and focuses his attention there. Agentive technology is that which leverages an ‘agent’ of limited artificial intelligence to which we delegate certain delineated tasks (from Roomba to Spotify’s Discover playlists). Noessel’s ability to switch effectively between theoretical schema and practical considerations (see in particular Ch. 5, “A Modified Frame for Interaction” and Ch. 12 on ethics) makes the book both thought-provoking and immediately applicable.
It is quite challenging to write a book about a rapidly changing technology without it feeling outdated by the time its published, but Noessel’s conceptual framework and his focus on interaction over interface will, I believe, keep ‘Designing Agentive Technology’ relevant for quite some time.
Chris Noessel's writing is both optimistic and realistic. I feel energized by this hopeful vision for the future of technology and empowered to change how I think about design in the present to work towards that future.